Rogers Communications and Shaw have come together to provide relief to the residents of Alberta affected by devastating wildfires. The companies have pledged their commitment to keeping customers connected to essential resources and loved ones, while also contributing to immediate disaster relief efforts on the ground.
To support the affected communities, Rogers and Shaw have launched several initiatives. The companies have pledged to match donations made to the Canadian Red Cross 2023 Alberta Fires Appeal, up to a total of $1 million. To make a $5 donation, customers can simply text the word “ROGERS” to 20222, and their contribution will be matched by Rogers.
In addition, Shaw has opened up its Go WiFi network to all affected communities and evacuation centers where available. This means impacted residents can stay connected regardless of their carrier, enabling them to stay in touch with family and friends during this difficult time.
To further assist customers, Rogers and Fido will waive Canadian long-distance, SMS, and data overage charges for impacted customers from May 4, 2023, until they return home. Shaw internet, landline phone, and television customers who experience loss of service or are evacuated will also receive proactively credited service.
To maintain critical services for customers following power outages, Rogers and Shaw have mobilized local crews with technicians working hard to ensure that customers remain connected. Furthermore, Rogers is providing in-kind paid media support to promote the Canadian Red Cross appeal efforts.
Rogers Sports & Media outlets in Alberta, including CityNews Edmonton, CityNews Calgary, CityNews 660, and CityNews 24/7 West, will also provide up-to-the-minute news and coverage to keep residents informed about the ongoing relief efforts.
Together, Rogers and Shaw are committed to supporting relief efforts across Alberta, providing essential resources and keeping communities connected during this challenging time.