• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
Calgary.Tech

Calgary.Tech

 
 
  • Home
  • News
  • Events
  • Interviews
  • Thought Leaders
  • Techtalent.ca
  • About Us
  • Contact Us

Brilliant Harvest Launches AI Helpdesk for Ag Equipment Dealers

September 28, 2024 by Newsdesk Leave a Comment

Calgary-based agtech startup Brilliant Harvest has emerged from stealth mode, signing its first major client, Rocky Mountain Equipment (RME), Canada’s largest agricultural equipment dealer.

RME will integrate Brilliant Harvest’s AI-powered platform across its 43 stores, providing a dealer-branded mobile app to streamline the customer experience from purchase to repair.

Founded by agtech veteran Remi Schmaltz, Brilliant Harvest aims to address talent shortages in the industry by enhancing dealer teams’ efficiency. “At peak times like spring planting, there’s not enough quality support for farmers. Our platform helps dealers provide superior, scalable customer experiences by capturing and sharing expertise,” Schmaltz told AgFunderNews.

The platform, powered by $1.3 million in pre-seed funding from Builders VC and AltaML Venture Studio, uses AI to analyze manuals and past interactions. Farmers can access instant answers to equipment queries, reducing wait times and reliance on busy support staff. The app also facilitates internal communication among dealer teams, helping share knowledge across locations.

Schmaltz emphasized that the platform complements human staff rather than replacing them. “It enables employees to do more in a less stressful environment while customers get what they need faster.”

With a growing number of Millennial and Gen X farmers preferring digital solutions, Brilliant Harvest’s platform meets modern expectations for convenience and self-service. The startup is now in talks with other dealers, offering a scalable solution that supports multiple equipment brands and integrates seamlessly with existing systems.

Filed Under: News Tagged With: Brilliant Harvest

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Primary Sidebar

 
 

Stay Connected

  • LinkedIn
  • RSS
  • Twitter

Community Partners

Bulletin Board

Get Connected at Startup Grind Calgary’s LinkedIn Powerhouse

Startup Grind Calgary is hosting LinkedIn … [Read More...] about Get Connected at Startup Grind Calgary’s LinkedIn Powerhouse

Learn the Basics of Tech Startups with Platform’s Startup 101

If you’re an aspiring entrepreneur, have a … [Read More...] about Learn the Basics of Tech Startups with Platform’s Startup 101

Foresight 50 Applications Open Until June 30th

Foresight Canada is now accepting applications for … [Read More...] about Foresight 50 Applications Open Until June 30th

Energy Meets AI: Calgary Breakfast Gathers Leaders to Shape Alberta’s Digital Future

A select group of senior executives from Alberta’s … [Read More...] about Energy Meets AI: Calgary Breakfast Gathers Leaders to Shape Alberta’s Digital Future

WCD to Host Leadership Lunch in Calgary on AI-Driven Back-Office Innovation

Calgary business leaders are invited to a special … [Read More...] about WCD to Host Leadership Lunch in Calgary on AI-Driven Back-Office Innovation

Copyright © 2025 Incubate Ventures | Techtalent.ca · Techcouver.com · Decoder.ca · Fintech.ca · CleanEnergy.ca | Privacy