Calgary-based Virtual Gurus, a leader in online talent platforms in North America, has launched VG Connect, an AI-powered virtual receptionist service designed to enhance communication and customer relationship management for service-based businesses.
Available 24/7, VG Connect leverages advanced conversational and knowledge-based AI across phone, email, chat, and text channels to ensure that businesses never miss a call or message. This new service handles bookings, lead qualification, and customer inquiries from a single platform, delivering a smooth and natural customer experience.
“At Virtual Gurus, people are at the core of our mission, while technology drives our innovation,” said Bobbie Racette, CEO of Virtual Gurus.
“VG Connect is a fully AI-powered service that transforms business communication by providing 24/7 support. It integrates across more than 1,000 platforms, features real-time scheduling and built-in CRM, and offers detailed reporting.”
Chief Operating Officer Elliot Schneier emphasized the value of consistent and cost-effective customer engagement: “VG Connect empowers businesses to scale efficiently while staying true to their brand. This is the future of business operations, and we’re proud to be at the forefront.”
Chief Technology Officer Rob Shaw highlighted the adaptability of VG Connect’s AI: “The platform constantly learns and integrates with existing business tools, delivering an intelligent solution that is accessible to businesses of all sizes.”
Vice President of Marketing Vicki Laszlo added, “VG Connect delivers an authentic, 24/7 support experience tailored to each company’s unique voice, helping businesses elevate their customer experience with affordable AI.”
Virtual Gurus, founded by Bobbie Racette, a 2SLGBTQIA+, Métis-Cree woman in tech, remains committed to inclusive employment opportunities, with VG Connect representing the next step in supporting business owners toward success.
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